Tuesday, April 24, 2012

Telus - Not so bad after all...

So our experience with Telus has been pretty good, considering the amount of trouble we had with setting up the installation meeting. 

Our first bill included full price cable TV, and the disclaimer about being locked into a 3 year contract.  As you can well imagine, Telus got an immediate phone call from me.  I demanded a refund, but unfortunately, Telus only subtracts the money off your next bill, so no refund.  They did make sure that I was NOT on any sort of a contract, and they switched the TV costs to the promised rate of $10 a month. 

Since then, we've cancelled the TV subscription as we really don't use it.  For even $10 a month, plus the $5 monthly rental fee for the cable box, it's still not worth it.  We only watch TV for a couple of hours every month, and really, that ends up being quite costly for those two or three hours!  Netflix is still working well for us, so the TV subscription will go.

Going forward, we will be paying $20 a month for full internet and telephone services over the next 10 months.  That's an excellent deal!  We have had no issues with the internet or telephone services at this point in time.